• Oversee the maintenance of a clean and accurate Direct Marketing customer information to ensure our mailings get to the customer.

• Train and coach the data hygiene team, managing team schedules and workflows.

• Troubleshoot customer issues related to catalog mailings or address-related concerns.

• Work with the Database Manager to resolve any customer information issues.

Minimum Requirements

• Bachelor’s degree.

• 3+ years of experience in a Customer Service environment.

• Proficient in Microsoft Office, especially Excel.

• Accurate and organized with excellent attention to detail.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.