Customer Service Representative

Pay from $28 to $32 per hour - That's up to $72,000 - $80,000 per year with bonuses!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Various in-office shifts available.

Position Responsibilities

• Process customer orders and inquiries in a collaborative call center using world-class technology.

• Communicate with customers over phone, email and chat.

• Help customers navigate Uline's website and online ordering.

• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

Benefits

• Company-paid extended health coverage that includes medical, dental and vision after only 30 days.

• Basic life insurance, disability and wellness programs.

• RRSP with 6% employer match, eligible after 30 days.

• Paid holidays and generous paid time off.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• On-site café and outdoor patio.

• First-class fitness center.

• Monthly employee-appreciation events.

• Opportunities for community involvement.

• Best-in-class, clean, modern facilities.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!